{"id":83,"date":"2020-04-22T08:41:12","date_gmt":"2020-04-22T08:41:12","guid":{"rendered":"https:\/\/digital.thecelebnet.com\/?page_id=83"},"modified":"2020-11-01T02:33:43","modified_gmt":"2020-10-31T18:33:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.thecelebnet.com\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"inner_sec_block\">\n<div class=\"inner_banner_sec d-flex align-items-center justify-content-center\" style=\"background-image: url('https:\/\/thecelebnet.com\/wp-content\/themes\/thecelebnet\/img\/banner_faq.jpg');\">\n<div class=\"container\">\n<h1 class=\"inner_banner_title text-center\">FAQ<\/h1>\n<\/div>\n<\/div>\n<div class=\"subscription_plan_sec py-4 py-md-5\">\n<div class=\"container py-4 py-md-5\">\n<h2 class=\"faq_title text-uppercase mb-2\">CELEBRITY MARKETPLACE PLATFORM<\/h2>\n<h3 class=\"faq_sub_title text-uppercase mb-4\"><\/h3>\n<div id=\"accordion\" class=\"faq_collapse\">\n<h4 class=\"faq_main_sub_title mb-1\">Registration<\/h4>\n<div class=\"card\">\n<div id=\"headingOne\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapseOne\" data-toggle=\"collapse\" aria-expanded=\"true\" aria-controls=\"collapseOne\">Why do I need to register before I can use the platform?<\/a><\/div>\n<div id=\"collapseOne\" class=\"collapse show\" aria-labelledby=\"headingOne\" data-parent=\"#accordion\">\n<div class=\"card-body\">the celeb net is a B2B marketplace platform offering premium and exclusive access to celebrities. We need to ensure the legitimacy of all users on the platform.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"headingTwo\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapseTwo\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapseTwo\">Who can register for an account?<\/a><\/div>\n<div id=\"collapseTwo\" class=\"collapse\" aria-labelledby=\"headingTwo\" data-parent=\"#accordion\">\n<div class=\"card-body\">Business owners, brand and marketing representatives from any registered company with a valid website and company email can register. One brand only requires one account.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">Fees<\/h4>\n<div class=\"card\">\n<div id=\"headingThree\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapseThree\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapseThree\">Is usage of the platform free?<\/a><\/div>\n<div id=\"collapseThree\" class=\"collapse\" aria-labelledby=\"headingThree\" data-parent=\"#accordion\">\n<div class=\"card-body\">We offer a free trial for the first month. Subsequently, users can choose from the basic plan or the premium plan.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"headingFour\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapseFour\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapseFour\">Why is there a $10 enquiry fee for every enquiry I send through the platform?<\/a><\/div>\n<div id=\"collapseFour\" class=\"collapse\" aria-labelledby=\"headingFour\" data-parent=\"#accordion\">\n<div class=\"card-body\">The nominal fee is to prevent indiscriminate sending of casual enquiries to celebrities. User can select up to 10 celebrities per enquiry. The enquiry fee applies for the one month free trial. The subscription plans come with a fixed number of enquiries at no extra cost.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"headingFive\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapseFive\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapseFive\">What is the commission charged by the platform?<\/a><\/div>\n<div id=\"collapseFive\" class=\"collapse\" aria-labelledby=\"headingFive\" data-parent=\"#accordion\">\n<div class=\"card-body\">We have a tiered commission structure with rates as low as 6% and total commission fee capped at SGD6,000. Registered users can check the details on the platform upon log in.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">Celebrity<\/h4>\n<div class=\"card\">\n<div id=\"heading10\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse10\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse10\">Does the celeb net manage the celebrities?<\/a><\/div>\n<div id=\"collapse10\" class=\"collapse\" aria-labelledby=\"heading10\" data-parent=\"#accordion\">\n<div class=\"card-body\">We do not manage any of the celebrities we work with. We work with them only for commercial engagements. That way, we ensure we only recommend to brands the best celebrity candidate for the job.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading110\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse110\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse110\">If the celebrities are not managed by the celeb net, does it mean I will be paying more for them by engaging them through the celeb net?<\/a><\/div>\n<div id=\"collapse110\" class=\"collapse\" aria-labelledby=\"heading110\" data-parent=\"#accordion\">\n<div class=\"card-body\">Our relationship with celebrities, industry expertise and low commission rates ensure we are able to offer the most competitive celebrity rates to brands on our platform.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading11\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse11\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse11\">I have a celebrity in mind but I can\u2019t find him\/her on the platform. What can I do?<\/a><\/div>\n<div id=\"collapse11\" class=\"collapse\" aria-labelledby=\"heading11\" data-parent=\"#accordion\">\n<div class=\"card-body\">As we are continuously onboarding celebrities, please contact us on your choice of celebrity and we will procure the celebrity for you.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading12\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse12\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse12\">What does the fee quote next to the celebrity\u2019s profile mean?<\/a><\/div>\n<div id=\"collapse12\" class=\"collapse\" aria-labelledby=\"heading12\" data-parent=\"#accordion\">\n<div class=\"card-body\">It is an indicative fee for engaging the celebrity based on your job requirements.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading121\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse121\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse121\">Why are there no fee quotes for some celebrities?<\/a><\/div>\n<div id=\"collapse121\" class=\"collapse\" aria-labelledby=\"heading121\" data-parent=\"#accordion\">\n<div class=\"card-body\">Some celebrities prefer to provide a quotation only upon request. If the celebrity is keen on your enquiry, you will receive a quotation subsequently.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading13\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse13\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse13\">Can I negotiate the engagement fee with the celebrity?<\/a><\/div>\n<div id=\"collapse13\" class=\"collapse\" aria-labelledby=\"heading13\" data-parent=\"#accordion\">\n<div class=\"card-body\">Yes, you can indicate your budget when sending your enquiry. Celebrity will then choose to accept, reject and counter-propose to your offer based on the fee and other requirements.For campaigns which require upfront discussion, such as a full-fledged endorsement campaign, the platform offers video conferencing capabilities.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading14\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse14\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse14\">After I have confirmed a celebrity, can I discuss details of the engagement with him\/her?<\/a><\/div>\n<div id=\"collapse14\" class=\"collapse\" aria-labelledby=\"heading14\" data-parent=\"#accordion\">\n<div class=\"card-body\">Yes, the platform offers video conferencing capabilities for the brand to brief the celebrity the details of the engagement.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading15\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse15\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse15\">Can I deal with the celebrity directly for future engagements?<\/a><\/div>\n<div id=\"collapse15\" class=\"collapse\" aria-labelledby=\"heading15\" data-parent=\"#accordion\">\n<div class=\"card-body\">We require that all engagements stay on the platform for the ecosystem to grow. If user prefers to leave the platform, the account will be terminated and user will no longer have access to the platform.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">Contract<\/h4>\n<div class=\"card\">\n<div id=\"heading16\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse16\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse16\">Which parties will sign the engagement contract?<\/a><\/div>\n<div id=\"collapse16\" class=\"collapse\" aria-labelledby=\"heading16\" data-parent=\"#accordion\">\n<div class=\"card-body\">The brand and the celebrity or celebrity\u2019s agent will be the signing parties.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading17\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse17\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse17\">Can I use my own engagement contract instead of the auto-generated contract from the platform?<\/a><\/div>\n<div id=\"collapse17\" class=\"collapse\" aria-labelledby=\"heading17\" data-parent=\"#accordion\">\n<div class=\"card-body\">Yes you can, as long as all signing parties agree. The auto-generated contract is editable.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">Payment<\/h4>\n<div class=\"card\">\n<div id=\"heading18\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse18\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse18\">What are the payment methods on the platform?<\/a><\/div>\n<div id=\"collapse18\" class=\"collapse\" aria-labelledby=\"heading18\" data-parent=\"#accordion\">\n<div class=\"card-body\">For subscription fee and enquiry fee, we accept VISA and MASTER. Engagement fees will be by bank transfer to The Celeb Net Pte Ltd.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading19\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse19\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse19\">What are the payment terms?<\/a><\/div>\n<div id=\"collapse19\" class=\"collapse\" aria-labelledby=\"heading19\" data-parent=\"#accordion\">\n<div class=\"card-body\">Subscription fee and enquiry fee are payable immediately. Engagement fees are payable in full 14 days before the engagement commences.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">Others<\/h4>\n<div class=\"card\">\n<div id=\"heading20\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse20\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse20\">I have difficulty using the platform as I have special requirements for my campaign. What should I do?<\/a><\/div>\n<div id=\"collapse20\" class=\"collapse\" aria-labelledby=\"heading20\" data-parent=\"#accordion\">\n<div class=\"card-body\">Please contact us for Managed Services.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading21\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse21\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse21\">Is there an app for the celeb net?<\/a><\/div>\n<div id=\"collapse21\" class=\"collapse\" aria-labelledby=\"heading21\" data-parent=\"#accordion\">\n<div class=\"card-body\">the celeb net is currently only available as a portal online, but it is mobile responsive.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">MANAGED SERVICES<\/h4>\n<div class=\"card\">\n<div id=\"heading22\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse22\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse22\">What is the difference between using the platform and using the celeb net Managed Services?<\/a><\/div>\n<div id=\"collapse22\" class=\"collapse\" aria-labelledby=\"heading22\" data-parent=\"#accordion\">\n<div class=\"card-body\">The platform is a self-serve full-service platform. Users can complete the entire process of engaging celebrities end-to-end on the platform. Commission rates are low as it is full self-serviced.<br \/>\nManaged Services are for clients who prefer the expertise of our celebrity endorsement experts. We charge a commission rate that is aligned with the market.<\/div>\n<\/div>\n<\/div>\n<h4 class=\"faq_main_sub_title mt-5 mb-1\">CELEBRITY ENDORSEMENTS(GENERAL)<\/h4>\n<div class=\"card\">\n<div id=\"heading23\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse23\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse23\">Do celebrity endorsements work?<\/a><\/div>\n<div id=\"collapse23\" class=\"collapse\" aria-labelledby=\"heading23\" data-parent=\"#accordion\">\n<div class=\"card-body\">Of course! All over the world, celebrity endorsement is a powerful strategy used by companies to boost sales and increase brand recall among customers. Having a well-known figure to associate with a brand helps break through the marketing clutter and grabs consumer attention more effectively, increasing brand awareness and boosting brand-quality perception.<br \/>\nIn a study done by NUS business school, researchers have found that the effects are proven but the extent of the positive effects depends on the celebrities being engaged.<br \/>\nWith the world raging with scepticism and distrust because of all the scams going around, brands are wondering what they can do to build trust with their target audience. Celebrities are among the most trustworthy people in Singapore. For instance, in a poll conducted by Asian Reader\u2019s Digest, Gurmit Singh was voted as one of Singapore\u2019s most trusted individuals.<\/div>\n<\/div>\n<\/div>\n<div class=\"card my-2\">\n<div id=\"heading24\" class=\"card-header\"><a class=\"collapse_point\" href=\"#collapse24\" data-toggle=\"collapse\" aria-expanded=\"false\" aria-controls=\"collapse24\">Can I afford celebrities?<\/a><\/div>\n<div id=\"collapse24\" class=\"collapse\" aria-labelledby=\"heading24\" data-parent=\"#accordion\">\n<div class=\"card-body\">You can definitely find a celebrity and strategy that fit your budget from our extensive list of celebrities and solutions. For instance, with the prevalence of digital media, celebrities can now do micro-endorsements on social media platforms without you having to pay for year-long endorsement fee. Trackable ROI on digital campaigns also means your marketing investment may essentially pay for itself.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ CELEBRITY MARKETPLACE PLATFORM Registration Why do I need to register before I can use the platform? the celeb net is a B2B marketplace platform offering premium and exclusive access to celebrities. We need to ensure the legitimacy of all users on the platform. Who can register for an account? Business owners, brand and marketing representatives from any registered company with a valid website and company email can register. One brand only requires one account. &hellip; <a href=\"https:\/\/www.thecelebnet.com\/zh\/faq\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;FAQ&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-83","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"zh","enabled_languages":["en","zh"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"zh":{"title":false,"content":false,"excerpt":false}}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/pages\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":16,"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/pages\/83\/revisions"}],"predecessor-version":[{"id":928,"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/pages\/83\/revisions\/928"}],"wp:attachment":[{"href":"https:\/\/www.thecelebnet.com\/zh\/wp-json\/wp\/v2\/media?parent=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}